. Eligibility for Returns
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Items can be returned within
[7–10 days] of delivery.
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To be eligible, the item must be:
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Unused and in the same condition as received.
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In its original packaging with tags/labels intact.
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Accompanied by the receipt or proof of purchase.
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Non-Returnable Items
Certain products cannot be returned, including but not limited to:
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Personal care & hygiene products (e.g., cosmetics, skincare, innerwear).
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Perishable goods (e.g., food items).
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Customized or made-to-order products.
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Clearance or sale items (unless defective).
Damaged or Defective Products
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If you receive a defective, damaged, or wrong product, you must report it within 24 hours of delivery.
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You may be required to provide photos/videos as proof.
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Once verified, we will offer a replacement or refund as per supplier policy.