At Renzora, we aim to provide a smooth and reliable shopping experience. This Cancellation Policy outlines how and when you can cancel your orders.
Orders can be cancelled within [X hours, e.g., 12–24 hours] of placing the order, provided the item has not yet been shipped.
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Once the order is shipped, cancellation is not possible, and the order must go through the Return Policy after delivery.
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To cancel, please contact our support team with your Order ID at:
📩 Support@renzora.inOrder Cancellations by Renzora / Sellers
We may cancel orders in cases such as:
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The product is out of stock or discontinued.
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Payment issues (failed/unauthorized transactions).
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Incorrect pricing or listing errors.
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Suspected fraudulent activity.
If your order is cancelled by us, you will be notified and refunded in full.
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