Cancellation policy

At Renzora, we aim to provide a smooth and reliable shopping experience. This Cancellation Policy outlines how and when you can cancel your orders.

  • Orders can be cancelled within [X hours, e.g., 12–24 hours] of placing the order, provided the item has not yet been shipped.

  • Once the order is shipped, cancellation is not possible, and the order must go through the Return Policy after delivery.

  • To cancel, please contact our support team with your Order ID at:
    📩 Support@renzora.in

     Order Cancellations by Renzora / Sellers

          We may cancel orders in cases such as:

    • The product is out of stock or discontinued.

    • Payment issues (failed/unauthorized transactions).

    • Incorrect pricing or listing errors.

    • Suspected fraudulent activity.

    If your order is cancelled by us, you will be notified and refunded in full.