Refund policy

At Renzora Global Private Limited, we aim to provide a smooth shopping experience. If you are not satisfied with your order, please review our refund guidelines below.

You may request a refund if:

You receive a damaged, defective, or incorrect item

The product does not arrive within the promised delivery time

The item is missing from your order

To qualify, you must contact us within 24 hours  of delivery with clear photos or video proof.

Refunds are not provided for:

Change of mind

Wrong size or color chosen by the customer

Items damaged due to misuse

Digital products or services

Approved refunds will be issued to your original payment method within 7 - 10 business days.

For refund requests or support, contact:

Email: Support@renzora.in